Privacy Policy

This Privacy Policy is part of the Terms of Use and describes how JJL Home Solutions LLC and our franchisees handle information collected and received from or through our websites, associated applications, including mobile apps, as well as any other source such as social media. This Policy does not govern the activities of any third party. By accepting the Terms of Use, you are accepting and agreeing to be bound by this Privacy Policy and consent to our use and disclosure of such information as indicated herein.

Collection and Use of Personally Identifying Information

We collect and use personally identifying information that you provide to us in the course of seeking offerings or information from us. This personally identifying information may include your name, address, e-mail address, contact information, and information about a property you seek to sell.

We use this information (and other information we collect from you as described in this Policy) for our business purposes, including to contact you, evaluate and value any property you seek to sell, and formulate proposed transactions. We will also seek to match you to a franchisee, send you communications, including from a franchisee, contact you about changes to our Terms of Use, and provide transaction-related information. We may also communicate with you via text, including communications concerning franchisees. We will also monitor your compliance with our Terms of Use. We may also provide you with offers based on the information we collect, including your location. We may also contact you, or provide your information to a third party to contact you, during and after any initial contact to inquire about your user experience, to provide you with an opportunity to participate in a survey, or to offer you an opportunity to provide feedback on your user experience. This may include disclosures to a research firm to conduct email, online, phone, text, and/or zoom surveys to homeowners who contacted us but did not sell their house to us. We do not sell any of the personal information we collect about you to third parties.

Your personally identifying information will not be shared with any third party, with the following exceptions: A. information that JJL Home Solutions LLC in good faith determines is legally required to be revealed by any relevant statute, regulation, ordinance, rule, administrative or court order, decree, or subpoena; B. information revealed during the course of JJL Home Solutions LLC's enforcement of its policies and procedures, its Terms of Use, the terms of this Policy, the Online User Agreement, or any other agreement with us, or during the course of any disciplinary actions; C. information in a manner expressly permitted by the provisions of this Policy; D. information that JJL Home Solutions LLC in good faith determines must be disclosed to correct what it believes to be false or misleading information or to address activities that JJL Home Solutions LLC believes to be manipulative, deceptive, or otherwise a violation of the law; or E. unless you are otherwise notified at the time we collect the data.

Within the last twelve (12) months, we have shared each of the categories of personal information collected in connection with this website with affiliates and service providers as set forth herein.

We may also share your personal information with third parties in connection with a merger, sale, acquisition, assignment, bankruptcy proceeding, reorganization, or other disposition of some or all aspects of our business or assets.

"Nonpublic Personal Information" is the nonpublic information about you that is obtained by JJL Home Solutions LLC from you. JJL Home Solutions LLC and its advertisers may collect Nonpublic Personal Information from the online forms you complete, from information collected as a result of your transactions with JJL Home Solutions LLC, our advertisers, or others, and from consumer reporting agencies. JJL Home Solutions LLC will not disclose any Nonpublic Personal Information except as permitted or required by law or as described in this Policy. We may disclose all of the Nonpublic Personal Information we collect about you, as well as other information collected as described in this Policy, to our affiliates who offer related goods and services and to nonaffiliated third parties that perform services on our behalf, including marketing services, or financial institutions with whom we have joint marketing agreements.

Other Information You Provide or Post

In addition to the practices described above, we may also use information we collect to, at your election, provide you with information and advertisements about goods and services we believe may be of interest to you.

You may provide us with testimonials about your experience with us (including a picture of yourself) and with feedback about our services. We may use any such information you provide to enhance our services and for public-facing marketing purposes, such as through online or public display of your testimonial, feedback, and/or picture. We may also incorporate information you provide through messages, e-mails, or other means (though not your personally identifying information) into our materials or offerings.

Accessing the Websites and Information Collection

When you access the Websites without actively providing any personal information, we collect limited technical information, such as your IP address. We also use cookies as described below. As a registered user, we collect information about your use of the Websites, including homes viewed, photos viewed, pages visited, information about your location, and preferences for offerings. We will maintain your login information.

Records of your use of the Websites are the sole property of JJL Home Solutions LLC. JJL Home Solutions LLC reserves the right to use such information for its marketing, franchising, and membership endeavors.

Cookies

We, like most major websites, use cookies (text files placed on your hard drive by a web server) to help personalize and maximize your experience and time online. Cookies are not used to run programs or deliver viruses to your computer. They are uniquely assigned to your computer and can only be read by a web server in the domain that issued the cookie to you. We use cookies to improve the Websites and to facilitate your use of the Websites.

Location-Based Services

To provide location-based services, it may be necessary to collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine the location of your device. Unless you provide consent, such location data is collected anonymously in a form that does not personally identify you and is used to provide location-based services.

For example, your device may share its geographic location with a Service that selects and displays properties relative to the location of your device. Some location-based services may require your personal information for the service to be provided.

Links

The Websites contain links to other websites. JJL Home Solutions LLC is not responsible for the privacy practices of sites other than our own. We encourage you to be aware of the privacy statements on other websites and to read those statements.

Protection of Information

Some areas of the Websites are secured and can only be accessed using unique login credentials. You must have a specific user identifier (user ID) and password to access resources through any password-protected portions of the Websites. Your login credentials and password are for your use only and strictly confidential. You are responsible for maintaining the confidentiality and security of those credentials and are responsible for all activity occurring on the Websites using your login credentials and password. You are strictly prohibited from any sharing of your login credentials and/or password with any other person(s) and from any use of your login credentials other than for your use of the Websites in compliance with the Online User Agreement.

Third-Party Data Collection/Online Tracking

We use service providers such as Google Analytics to help us understand and improve the usage of the Websites and the effectiveness of our marketing efforts. We, Google Analytics, and/or our other analytics providers may use cookies, your IP address, or an anonymous identifier, as well as certain information from your browser, together with other non-personal information about your visits to the Websites (this may include information like page views, visit times, app store views, app downloads, user engagement information like active devices and location, app crashes, and behavior metrics) and other websites. This information helps us, Google Analytics, or third parties to improve the Websites and provide you with advertisements about goods and services of interest to you on the Websites and other websites (including through search engine results pages) and/or to provide analytical information about our Websites. If you would like more information about advertising networks, including choices about the use of information by Google Analytics and other companies for multi-site advertising purposes, go to

www.networkadvertising.org and www.networkadvertising.org/choices/. Additionally, Google offers a Google Analytics browser add-on (designed to be compatible only with certain browsers) to provide website visitors with the ability to prevent their data from being collected and used by Google Analytics. That add-on may be obtained here.

Currently, various Internet browsers offer a "do not track" or "DNT" option that uses a DNT header to indicate the DNT preference setting on the browser. JJL Home Solutions LLC does not track your activity over time and across different websites or online services other than as set forth herein, and we do not currently respond to browsers' DNT signals with respect to the Websites. We do not permit our third-party service providers to collect information from the Websites for other websites or for their purposes other than as described in this Policy.

JJL Home Solutions LLC takes reasonable precautions to protect your personally identifying information and other data from unauthorized access, use, or disclosure. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the "Contact Information" section below.

Children's Privacy

The Websites are not intended for use by individuals under the age of 18. JJL Home Solutions LLC does not knowingly collect personally identifying information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personally identifying information without your consent, please contact us in accordance with the "Contact Information" section below, and we will take steps to remove that information from our databases.

Changes to this Privacy Policy

JJL Home Solutions LLC may update this Privacy Policy from time to time as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting of the updated Privacy Policy on the Websites. We encourage you to review this Privacy Policy regularly to stay informed of any updates or changes. Your continued use of the Websites after the posting of any amended Privacy Policy shall constitute your agreement to be bound by any such changes.

Contact Information

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at:

JJL Home Solutions LLC

Address: 4742 N 24th St Ste 300

Phoenix AZ 85016

Phone: 480-477-5228

Email: contact@jjlhomesolutions.com

Thank you for taking the time to review our Privacy Policy. Your privacy and trust are essential to us, and we are committed to safeguarding your information while providing you with a personalized and valuable experience on our Websites.

By using our Websites and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions. If you do not agree with this Privacy Policy or any part of it, please do not use the Websites or provide us with your personally identifying information.